PCI DSS – Requirement 2 – Do Not Use Vendor-Supplied Defaults for System Passwords and Other Security Parameters•

PCI DSS – Requirement 2 – Do Not Use Vendor-Supplied Defaults for System Passwords and Other Security Parameters

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By Max Edwards | Updated 8 February 2024

PCI DSS Requirement 2 emphasises the critical importance of changing vendor-supplied default system passwords and security parameters to protect against unauthorised access and ensure the security of cardholder data. This requirement aims to fortify the security posture by eliminating easily exploitable defaults.

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What Is PCI DSS, Requirement 2?

When it comes to safeguarding cardholder data, PCI DSS Requirement 2 is a cornerstone for security within any organisation handling payment information. This requirement mandates the application of secure configurations to all system components, which is essential for protecting against unauthorised access and potential breaches.

Enhancing Cardholder Data Security

Requirement 2 directly contributes to the fortification of your data environment. By implementing secure configurations, you’re not only safeguarding sensitive cardholder information but also reinforcing your defence against cyber threats. Adhering to this requirement ensures that each system component operates under stringent security measures, significantly reducing the risk of data compromise.

The Risks of Non-Compliance

Failing to comply with PCI DSS Requirement 2 can lead to severe consequences. Non-compliance exposes your systems to vulnerabilities, making them susceptible to attacks that can result in data breaches, financial penalties, and reputational damage. It is crucial to understand that the cost of non-compliance far outweighs the investment in maintaining secure configurations.

Intersection with Other PCI DSS Requirements

Requirement 2 does not operate in isolation; it intersects with multiple other PCI DSS requirements, creating a comprehensive security framework. For instance, it complements Requirement 1’s firewall and router configurations, Requirement 3’s encryption protocols, and Requirement 7’s access control measures. Together, these requirements form an interlinked defence system that is greater than the sum of its parts.

Contribution to a Robust Security Posture

By fulfilling PCI DSS Requirement 2, you are taking a proactive step towards establishing a robust security posture. It's a commitment to continuous improvement and vigilance in protecting cardholder data. At ISMS.online, we understand the intricacies of this requirement and provide the tools and guidance necessary to ensure your processes are secure, up-to-date, and compliant.

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The Scope of Requirement 2

Understanding the scope of PCI DSS Requirement 2 is fundamental to securing your payment card data environment. This requirement mandates that all system components within the cardholder data environment (CDE) are configured securely to protect against unauthorised access and potential breaches.

Identifying In-Scope System Components

System components that fall under the purview of PCI DSS Requirement 2 include any network devices, servers, computing devices, and applications involved in the processing, storage, or transmission of cardholder data. To determine if a component is in-scope, you must assess whether it interacts with or could impact the security of cardholder data.

Implications of Scope Misinterpretation

Misinterpreting the scope can lead to inadequate security measures, leaving critical components unprotected and your organisation vulnerable to data breaches. It is essential to accurately define the CDE to ensure all relevant components are securely configured.

ISMS.online and Requirement 2

At ISMS.online, we provide tools and resources to help you clearly delineate the scope for secure configurations. By using our platform, you can confidently manage your PCI DSS compliance efforts and maintain a strong security posture.


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Establishing and Managing Secure Configurations

Creating and maintaining secure configurations for system components is a cornerstone of PCI DSS Requirement 2. This involves setting up systems in a manner that protects against unauthorised access and potential vulnerabilities.

Defining Secure Configurations

A secure configuration is one that has been adjusted to reduce unnecessary functions and potential points of entry for attackers. This means disabling any unnecessary services, changing default passwords, and establishing proper security parameters. It’s about creating a hardened baseline that all system components adhere to.

Change Management and Documentation

When changes are made to system configurations, they should be managed through a formalised process. This includes documenting the change, assessing the potential security impact, and obtaining the necessary approvals. At ISMS.online, we provide structured support to help you manage these processes efficiently.

Best Practices for Configuration Maintenance

To maintain secure configurations, regularly review and update your systems. This includes applying security patches, monitoring for unauthorised changes, and conducting periodic security assessments. Our platform offers dynamic tools to facilitate these best practices, ensuring your configurations remain secure over time.

Streamlining with ISMS.online

We at ISMS.online offer an integrated framework that simplifies the management of secure configurations. Our tools support the documentation, change management, and regular review processes required for PCI DSS compliance, making it easier for you to maintain a secure and compliant environment.


The Role of Documentation in Demonstrating Compliance

Accurate and thorough documentation is the backbone of PCI DSS Requirement 2 compliance. It serves as evidence of your commitment to securing system components and facilitates the audit process.

Essential Documents for Secure Configuration Proof

To prove compliance with Requirement 2, you should maintain detailed records that include configuration standards, policies, and procedures. This documentation should outline the secure configurations applied, the rationale behind them, and any changes made over time. It’s also important to keep records of the roles and responsibilities assigned to manage these configurations.

Facilitating Audit Readiness

Well-kept documentation ensures that you’re always prepared for both internal and external audits. It provides a clear trail of your security practices and demonstrates due diligence in maintaining secure configurations. This transparency is key to a smooth compliance assessment process.

Efficient Document Management with ISMS.online

At ISMS.online, we understand the importance of streamlined document management. Our platform offers robust tools for creating, collaborating on, and displaying compliance documentation. With our services, you can ensure that your documentation is always up-to-date, accessible, and audit-ready, simplifying your path to PCI DSS compliance.


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Change Management and Configuration Control

Effective change management is a critical component of PCI DSS Requirement 2 compliance. It ensures that any modifications to system configurations do not compromise the security of cardholder data.

Implementing a Robust Change Management Process

For compliance with Requirement 2, your organisation should have a formalised change management process. This includes predefined procedures for reviewing, approving, and documenting all changes to system configurations. By doing so, you maintain a secure and controlled environment that can adapt without introducing new vulnerabilities.

Documentation and Approval of Changes

Every change to your system’s configuration should be documented, detailing the nature of the change, the reason behind it, and the individuals involved in the process. Approval from authorised personnel is a must before any change is implemented, ensuring accountability and oversight.

Preventing New Vulnerabilities

To prevent new vulnerabilities, conduct thorough testing of changes in a controlled environment before going live. Regularly update your security measures to address emerging threats and ensure that your configurations align with the latest security standards.

Using ISMS.online for Change Management

At ISMS.online, we provide an integrated management system that streamlines your change management process. Our platform facilitates the documentation, approval, and review of changes, making it easier for you to maintain compliance with PCI DSS Requirement 2. With our tools, you can confidently manage changes while minimising the risk of introducing new vulnerabilities.


Protecting Systems Against Vulnerabilities

System hardening is a critical process in securing your payment card data environment. It involves reinforcing systems to eliminate as many security risks as possible an essential step for PCI DSS compliance.

Guidelines and Secure Configurations

Hardening guidelines are a set of best practices that intersect with secure configuration practices to enhance the security of system components. These guidelines go beyond basic configuration to include measures like disabling unnecessary services, removing unused software, and applying the latest patches.

Challenges in System Component Hardening

One of the common challenges you may face in system hardening is balancing security with functionality. Ensuring that security measures do not impede system performance or usability is crucial. Additionally, keeping up with the latest vulnerabilities and threats can be daunting, but it’s necessary for maintaining a hardened state.

Contributing to a Defence-in-Depth Strategy

System hardening is a foundational element of a defence-in-depth strategy. By reducing the attack surface, you’re providing an additional layer of defence that complements other security measures, such as firewalls and intrusion detection systems. At ISMS.online, we understand the complexities of system hardening and offer guidance to help you implement these critical security controls effectively.


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Integrating Access Control with Secure Configurations

Access control measures are integral to the secure configuration of system components, as mandated by PCI DSS Requirement 2. These measures ensure that only authorised individuals have the ability to interact with your system components, thereby reducing the risk of unauthorised access and data breaches.

Upholding the Principle of Least Privilege

The principle of least privilege is a cornerstone of Requirement 2, dictating that access rights for users and systems should be limited to only those necessary to perform their job functions. This minimises the potential impact of a security breach by restricting the access an attacker could gain.

Documenting and Managing Access Controls

Access controls must be thoroughly documented and managed. This includes maintaining a list of users and their access rights, as well as the procedures for granting, reviewing, and revoking access. At ISMS.online, our platform simplifies this process, providing you with the tools to document and manage access controls effectively.

Challenges in Role-Based Access Control Implementation

Implementing role-based access control (RBAC) can be challenging due to the need to accurately define roles and the access each role requires. It’s crucial to regularly review and adjust these roles to keep up with changes in your organisation. We at ISMS.online understand these challenges and offer solutions to streamline the RBAC process, ensuring that your access controls are both effective and compliant.


Further Reading

Encryption and Key Management Strategies

Encryption plays a pivotal role in safeguarding cardholder data, aligning with the objectives of PCI DSS Requirement 2. It acts as a last line of defence, ensuring that even if data is accessed, it remains unintelligible without the proper decryption keys.

Best Practices for Encryption Key Management

To maintain the integrity of your encryption strategies, it’s essential to adhere to best practices for key management. This includes:

  • Generating Strong Keys: Use algorithms that produce robust keys, resistant to cryptanalysis.
  • Storing Keys Securely: Keep encryption keys in secure environments, separate from the data they encrypt.
  • Key Rotation Policies: Regularly change encryption keys to limit the time window an attacker has to exploit a potentially compromised key.
  • Access Control: Ensure that only authorised personnel have access to encryption keys, minimising the risk of unauthorised disclosure.

Ensuring Integrity of Encryption Mechanisms

To ensure the integrity of your encryption mechanisms, conduct regular reviews and updates of your encryption infrastructure. This includes updating cryptographic modules and adhering to industry standards like TLS for data transmission.

Common Pitfalls in Key Management

Common pitfalls in key management include inadequate protection of keys, failure to rotate keys regularly, and not having a clear key management policy. At ISMS.online, we provide guidance to help you establish and maintain robust key management practices, ensuring that your encryption efforts support your overall PCI DSS compliance.


Regular Monitoring and Testing of Security Configurations

Ongoing monitoring and testing are critical components of maintaining secure configurations, as they ensure that any deviations from the established security baseline are quickly identified and addressed.

The Importance of Continuous Monitoring

Continuous monitoring allows you to detect changes and potential vulnerabilities in real-time. This proactive approach is essential for maintaining the integrity of your secure configurations and for ensuring that they continue to protect cardholder data effectively.

Frequency of Security Configuration Reviews

Regular reviews of security configurations are recommended to be conducted at least quarterly. However, the frequency can increase depending on the sensitivity of the environment or if significant changes occur.

Tools for Security Assessments

Effective tools for regular security assessments include:

  • Automated configuration scanning tools
  • Intrusion detection systems
  • Security information and event management (SIEM) solutions

These tools help in identifying unauthorised changes and potential security gaps.

Creating a Sustainable Monitoring Programme

To create a sustainable monitoring and testing programme, you should:

  • Define clear monitoring objectives and procedures
  • Allocate resources for continuous security assessments
  • Train your team on the latest security practices


Enhancing Network Security Through Secure Configurations

Secure configurations are a linchpin in bolstering your network’s defences against potential cyber threats. By applying stringent configuration standards, you fortify the network’s resilience, making it more challenging for malicious actors to exploit vulnerabilities.

Key Network Security Controls

To support secure configurations, it’s imperative to implement fundamental network security controls, including:

  • Firewalls: To philtre incoming and outgoing network traffic based on an applied rule set.
  • Intrusion Detection Systems (IDS): For monitoring network and system activities for malicious activities or policy violations.
  • Access Control Lists (ACLs): To specify which users or system processes are granted access to objects, as well as what operations are allowed on given objects.

Ensuring Proper Configuration of Network Controls

Ensuring that these controls are properly configured involves:

  • Regularly updating firewall rules to reflect the evolving threat landscape.
  • Tuning IDS to accurately detect threats while minimising false positives.
  • Maintaining ACLs to ensure that access permissions are current and adhere to the principle of least privilege.

Challenges in Network Security Alignment

Aligning network security with secure configurations can be challenging due to the dynamic nature of networks and the complexity of maintaining consistency across various devices and platforms.


Aligning PCI DSS Requirement 2 with ISO 27001:2022

Navigating the complexities of compliance can be challenging, but understanding how PCI DSS requirements align with ISO 27001 standards can streamline your efforts. At ISMS.online, we provide clarity on how these frameworks intersect, particularly regarding PCI DSS Requirement 2 and its correlation with ISO 27001:2022 controls.

PCI DSS Requirement 2.1 and ISO 27001:2022 Mapping

For PCI DSS Requirement 2.1, which focuses on the processes and mechanisms for applying secure configurations, the corresponding ISO 27001:2022 controls are:

  • 8.9 Configuration Management: Ensuring that assets are appropriately configured to protect information security.
  • 5.3 Organisational Roles, Responsibilities, and Authorities: Clarifying information security responsibilities within the organisation.

Secure Configuration Management and Network Services

Under PCI DSS Requirement 2.2, secure management of system components is paramount. The ISO 27001:2022 mapping includes:

  • 8.9 Configuration Management: Similar to Requirement 2.1, emphasising the importance of maintaining secure configurations.
  • 8.21 Security of Network Services: Protecting information in networks and its supporting information processing facilities.
  • 8.8 Management of Technical Vulnerabilities: Ensuring that information about technical vulnerabilities is obtained in a timely manner, assessed, and taken into account.
  • Annex A Controls A.5.6: Encouraging contact with special interest groups to stay informed about information security.

Wireless Security and Post-Employment Responsibilities

PCI DSS Requirement 2.3 addresses the secure configuration and management of wireless environments. The ISO 27001:2022 controls that align with this requirement are:

  • A.8.20 Network Security: Protecting networked services and preventing unauthorised network access.
  • A.6.5 Responsibilities after Termination or Change of Employment: Managing the return of assets and revoking access rights upon the end of employment.

By understanding these mappings, you can ensure that your secure configuration efforts are not only compliant with PCI DSS but also aligned with the broader principles of ISO 27001:2022. Our platform at ISMS.online is designed to assist you in this alignment, providing a cohesive approach to managing your information security and compliance requirements.



ISMS.online and Requirement 2 Compliance

Achieving and maintaining compliance with PCI DSS Requirement 2 can be a complex task, but with ISMS.online, you have a partner that simplifies this process. Our platform is designed to assist you in applying secure configurations to all system components effectively and efficiently.

Support for Secure Configuration Management

At ISMS.online, we understand that every organisation’s needs are unique. That’s why we offer tailored support to help you establish and manage secure configurations that meet PCI DSS Requirement 2. Our resources include comprehensive guides, checklists, and more that align with the latest compliance standards.

Streamlining Your Compliance Journey

Our platform is built to streamline your compliance journey. With ISMS.online, you can manage your documentation, change control processes, and risk assessments in one centralised location. This integration not only saves time but also ensures that nothing is overlooked in your compliance efforts.

Choosing ISMS.online for Integrated Management

We pride ourselves on offering a solution that not only helps you achieve compliance but also enhances your overall information security management system (ISMS). With ISMS.online, you're choosing a platform that supports continuous improvement and aligns with both PCI DSS and ISO 27001:2022 standards.

If you're ready to take the next step in securing your cardholder data environment, contact us at ISMS.online. Our team is here to provide expert guidance and support, ensuring that your secure configuration efforts are successful and sustainable.

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PCI DSS Requirements Table

PCI DSS Requirement NumberPCI DSS Requirement Name
PCI DSS Requirement 1Install and Maintain a Firewall Configuration to Protect Cardholder Data
PCI DSS Requirement 2Do Not Use Vendor-Supplied Defaults for System Passwords and Other Security Parameters
PCI DSS Requirement 3Protect Stored Cardholder Data
PCI DSS Requirement 4Encrypt Transmission of Cardholder Data Across Open, Public Networks
PCI DSS Requirement 5Protect All Systems Against Malware and Regularly Update Antivirus Software or Programs
PCI DSS Requirement 6Develop and Maintain Secure Systems and Applications
PCI DSS Requirement 7Restrict Access to Cardholder Data by Business Need to Know
PCI DSS Requirement 8Identify and Authenticate Access to System Components
PCI DSS Requirement 9Restrict Physical Access to Cardholder Data
PCI DSS Requirement 10Track and Monitor All Access to Network Resources and Cardholder Data
PCI DSS Requirement 11Regularly Test Security Systems and Processes
PCI DSS Requirement 12Maintain a Policy That Addresses Information Security for All Personnel

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