A utility program is any piece of software that is designed to analyse or maintain a computer system or network.
Examples of utility programs include:
Utility programs are essential to the smooth running of any given LAN or WAN, and help network administrators to improve uptime and increase resilience across a broad range of commercial functions.
Given their intrusive nature, utility programs also have the potential to cause a significant amount of damage on a given network, unless their use is properly monitored.
Control 8.18 is a preventive control that maintains risk by establishing guidelines that govern the use of any utility program that has the potential to override business critical system and application controls.
Control Type | Information Security Properties | Cybersecurity Concepts | Operational Capabilities | Security Domains |
---|---|---|---|---|
#Preventive | #Confidentiality #Integrity #Availability | #Protect | #System and Network Security #Secure Configuration #Application Security | #Protection |
Control 8.18 deals primarily with the operation of back-end networking, maintenance and diagnostic tools. As such, ownership should reside with the person responsible for the organisation’s IT infrastructure, such as the Head of IT.
Control 8.18 offers 9 main guidance points for organisations seeking to monitor the use of utility programs across their network.
In order to maintain network integrity and bolster business continuity, organisations should:
27002:2022-8.18 replaces 27002:2003-9.4.4 (Use of privileged utility programs) with no changes made between either version.
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ISO/IEC 27002:2022 Control Identifier | ISO/IEC 27002:2013 Control Identifier | Control Name |
---|---|---|
5.7 | New | Threat intelligence |
5.23 | New | Information security for use of cloud services |
5.30 | New | ICT readiness for business continuity |
7.4 | New | Physical security monitoring |
8.9 | New | Configuration management |
8.10 | New | Information deletion |
8.11 | New | Data masking |
8.12 | New | Data leakage prevention |
8.16 | New | Monitoring activities |
8.23 | New | Web filtering |
8.28 | New | Secure coding |
ISO/IEC 27002:2022 Control Identifier | ISO/IEC 27002:2013 Control Identifier | Control Name |
---|---|---|
6.1 | 07.1.1 | Screening |
6.2 | 07.1.2 | Terms and conditions of employment |
6.3 | 07.2.2 | Information security awareness, education and training |
6.4 | 07.2.3 | Disciplinary process |
6.5 | 07.3.1 | Responsibilities after termination or change of employment |
6.6 | 13.2.4 | Confidentiality or non-disclosure agreements |
6.7 | 06.2.2 | Remote working |
6.8 | 16.1.2, 16.1.3 | Information security event reporting |
ISO/IEC 27002:2022 Control Identifier | ISO/IEC 27002:2013 Control Identifier | Control Name |
---|---|---|
7.1 | 11.1.1 | Physical security perimeters |
7.2 | 11.1.2, 11.1.6 | Physical entry |
7.3 | 11.1.3 | Securing offices, rooms and facilities |
7.4 | New | Physical security monitoring |
7.5 | 11.1.4 | Protecting against physical and environmental threats |
7.6 | 11.1.5 | Working in secure areas |
7.7 | 11.2.9 | Clear desk and clear screen |
7.8 | 11.2.1 | Equipment siting and protection |
7.9 | 11.2.6 | Security of assets off-premises |
7.10 | 08.3.1, 08.3.2, 08.3.3, 11.2.5 | Storage media |
7.11 | 11.2.2 | Supporting utilities |
7.12 | 11.2.3 | Cabling security |
7.13 | 11.2.4 | Equipment maintenance |
7.14 | 11.2.7 | Secure disposal or re-use of equipment |