ISO 27002:2022, Control 6.3 – Information Security Awareness, Education, and Training

ISO 27002:2022 Revised Controls

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What is Control 6.3?

ISO 27002:2022, Control 6.3. Information Security Awareness, Education, and Training covers the need for employees of an organisation to receive appropriate information security awareness, education, and training, plus regular updates of the organisation’s information security policy, especially as it applies to their job function.

Information Security Awareness, Education and Training Explained

Information security awareness, education, and training (IT security awareness) is the process of informing users about the importance of information security and encouraging them to improve their own computer security habits.

Users must be made aware of the security risks that can come from their activities and how they can protect themselves against these risks.

Information security awareness, education, and training are critical components of any organisation’s success. It is critical that all employees understand the importance of information security and how it impacts everyone.

The more employees understand how to protect themselves from cyber threats, the more secure your organisation will be.

Attributes Table

Controls can be grouped using attributes. When you look at the control’s attributes, you can more easily relate it to established industry requirements and terminology. The following attributes are in control 6.3.

Control Type Information Security Properties Cybersecurity Concepts Operational Capabilities Security Domains
#Preventive#Confidentiality
#Integrity
#Availability
#Protect#Human Resource Security#Governance and Ecosystem
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What Is the Purpose of Control 6.3?

The purpose of Control 6.3 is to ensure that personnel and relevant interested parties are aware of and properly trained to fulfil their information security responsibilities.

Control 6.3 covers a range of activities that help ensure that people have the knowledge and skills required to operate within an organisation’s information security framework. The main focus of this control is on awareness-raising activities about the importance of information security, encouraging good practice, and promoting compliance with relevant policies and procedures.

Control 6.3 Explained

Information security awareness, education, and training are a critical component of an organisation’s overall risk management strategy and should be considered as an integral part of the organisation’s security policy.

Control 6.3 defines the need for organisations to have an information security awareness programme that provides all employees with the necessary knowledge and skills to protect information assets. It provides guidance on what should be included in an effective awareness programme.

For example, the organisation may need to put in place security awareness training at least annually, or as required by the risk assessment, for all employees and contractors who have been assigned roles in which they have access to sensitive information assets or other types of information systems that store, process, or transmit sensitive data.

What Is Involved and How to Meet the Requirements

The requirement for control 6.3 is that an organisation should have a process to ensure that employees are adequately trained on how to perform their job duties safely and securely in a manner that does not compromise information security. This can be achieved through training sessions. It can also be achieved using online resources such as videos or webinars.

The information security awareness, education, and training programmes should be developed in accordance with the organisation’s information security policy, topic-specific policies, and pertinent information security procedures. It should also take into account the organisation’s information to be protected and the information security controls implemented to protect it. This should happen periodically.

Introductory awareness, education, and training can apply to new employees as well as those who transition to new positions or tasks that require significantly different levels of information security.

The awareness campaign should incorporate a variety of activities to raise awareness. This includes campaigns, booklets, posters, newsletters, websites, information sessions, briefings, e-learning modules, and e-mails.

According to control 6.3, this programme should cover:

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Changes and Differences from ISO 27002:2013

ISO 27002:2022 is not a completely new control. This version of ISO 27002, which was published in February 2022, is an update to the previous version, which was published in 2013. As a result, control 6.3 in ISO 27002:2022 is not a brand new control. It is a slightly modified version of control 7.2.2 in ISO 27002:2013.

Control 7.2.2 in ISO 27002:2013 does not have an attributes table or a statement of purpose, which are included in control 6.3 of the ISO 27002:2022 version.

Having said that, other than the change in control number, there is no other discernible difference between the two controls. Despite the fact that the phraseology of the two controls differs, the substance and context of the two controls are essentially the same.

The language in control 6.3 was made to be more user friendly, so that people who will use the standard will be better able to relate to its content.

Who Is in Charge of This Process?

The answer to this question depends on your organisation. In many organisations, the information security awareness, education, and training programmes are managed by the security team. In other organisations, it’s handled by the HR department or another function.

The important thing is to make sure that someone is responsible for creating and implementing your organisation’s security awareness programme. This individual or department should also be supervised by the information security manager (if a different person is in charge of this role).

This person should have a good understanding of information security and be able to communicate with employees about various topics related to security best practices. This person should also be able to develop content for your training programmes and hold regular training sessions for employees.

It’s important to understand that information security is not just the responsibility of IT. It’s everyone’s responsibility. Organisations need to have a team of people responsible for security, but they also need to make sure that everyone understands the importance of confidentiality and integrity.

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What Do These Changes Mean for You?

You don’t need to do much because ISO 27002: 2022 is not a new standard but a revision of the 2013 version. It is therefore expected that most organisations will not need to make changes.

However, if you have already implemented the 2013 version of ISO 27002, you will need to evaluate whether these changes are relevant for your organisation. You will also need to review your security processes if you are planning for ISMS certification. This will ensure that your processes are compliant with the reviewed standard.

Our ISO 27002:2022 guide, available for free download on our website, has further information on how the new ISO 27002 may affect your information security operations and ISO 27001 certification.

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ISMS.Online is a complete solution for ISO 27002 implementation. It is a web-based system that allows you to show that your information security management system (ISMS) is compliant with the approved standards using well-thought-out processes, procedures, and checklists.

It is not just an easy-to-use platform for managing your ISO 27002 implementation, but also an excellent tool for training your staff on information security best practices and processes, as well as documenting all of your efforts.

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New Controls

ISO/IEC 27002:2022 Control IdentifierISO/IEC 27002:2013 Control IdentifierControl Name
5.7NewThreat intelligence
5.23NewInformation security for use of cloud services
5.30NewICT readiness for business continuity
7.4NewPhysical security monitoring
8.9NewConfiguration management
8.10NewInformation deletion
8.11NewData masking
8.12NewData leakage prevention
8.16NewMonitoring activities
8.23NewWeb filtering
8.28NewSecure coding

Organisational Controls

ISO/IEC 27002:2022 Control IdentifierISO/IEC 27002:2013 Control IdentifierControl Name
5.105.1.1, 05.1.2Policies for information security
5.206.1.1Information security roles and responsibilities
5.306.1.2Segregation of duties
5.407.2.1Management responsibilities
5.506.1.3Contact with authorities
5.606.1.4Contact with special interest groups
5.7NewThreat intelligence
5.806.1.5, 14.1.1Information security in project management
5.908.1.1, 08.1.2Inventory of information and other associated assets
5.1008.1.3, 08.2.3Acceptable use of information and other associated assets
5.1108.1.4Return of assets
5.12 08.2.1Classification of information
5.1308.2.2Labelling of information
5.1413.2.1, 13.2.2, 13.2.3Information transfer
5.1509.1.1, 09.1.2Access control
5.1609.2.1Identity management
5.17 09.2.4, 09.3.1, 09.4.3Authentication information
5.1809.2.2, 09.2.5, 09.2.6Access rights
5.1915.1.1Information security in supplier relationships
5.2015.1.2Addressing information security within supplier agreements
5.2115.1.3Managing information security in the ICT supply chain
5.2215.2.1, 15.2.2Monitoring, review and change management of supplier services
5.23NewInformation security for use of cloud services
5.2416.1.1Information security incident management planning and preparation
5.2516.1.4Assessment and decision on information security events
5.2616.1.5Response to information security incidents
5.2716.1.6Learning from information security incidents
5.2816.1.7Collection of evidence
5.2917.1.1, 17.1.2, 17.1.3Information security during disruption
5.30NewICT readiness for business continuity
5.3118.1.1, 18.1.5Legal, statutory, regulatory and contractual requirements
5.3218.1.2Intellectual property rights
5.3318.1.3Protection of records
5.3418.1.4Privacy and protection of PII
5.3518.2.1Independent review of information security
5.3618.2.2, 18.2.3Compliance with policies, rules and standards for information security
5.3712.1.1Documented operating procedures

People Controls

ISO/IEC 27002:2022 Control IdentifierISO/IEC 27002:2013 Control IdentifierControl Name
6.107.1.1Screening
6.207.1.2Terms and conditions of employment
6.307.2.2Information security awareness, education and training
6.407.2.3Disciplinary process
6.507.3.1Responsibilities after termination or change of employment
6.613.2.4Confidentiality or non-disclosure agreements
6.706.2.2Remote working
6.816.1.2, 16.1.3Information security event reporting

Physical Controls

ISO/IEC 27002:2022 Control IdentifierISO/IEC 27002:2013 Control IdentifierControl Name
7.111.1.1Physical security perimeters
7.211.1.2, 11.1.6Physical entry
7.311.1.3Securing offices, rooms and facilities
7.4NewPhysical security monitoring
7.511.1.4Protecting against physical and environmental threats
7.611.1.5Working in secure areas
7.711.2.9Clear desk and clear screen
7.811.2.1Equipment siting and protection
7.911.2.6Security of assets off-premises
7.1008.3.1, 08.3.2, 08.3.3, 11.2.5Storage media
7.1111.2.2Supporting utilities
7.1211.2.3Cabling security
7.1311.2.4Equipment maintenance
7.1411.2.7Secure disposal or re-use of equipment

Technological Controls

ISO/IEC 27002:2022 Control IdentifierISO/IEC 27002:2013 Control IdentifierControl Name
8.106.2.1, 11.2.8User endpoint devices
8.209.2.3Privileged access rights
8.309.4.1Information access restriction
8.409.4.5Access to source code
8.509.4.2Secure authentication
8.612.1.3Capacity management
8.712.2.1Protection against malware
8.812.6.1, 18.2.3Management of technical vulnerabilities
8.9NewConfiguration management
8.10NewInformation deletion
8.11NewData masking
8.12NewData leakage prevention
8.1312.3.1Information backup
8.1417.2.1Redundancy of information processing facilities
8.1512.4.1, 12.4.2, 12.4.3Logging
8.16NewMonitoring activities
8.1712.4.4Clock synchronization
8.1809.4.4Use of privileged utility programs
8.1912.5.1, 12.6.2Installation of software on operational systems
8.2013.1.1Networks security
8.2113.1.2Security of network services
8.2213.1.3Segregation of networks
8.23NewWeb filtering
8.2410.1.1, 10.1.2Use of cryptography
8.2514.2.1Secure development life cycle
8.2614.1.2, 14.1.3Application security requirements
8.2714.2.5Secure system architecture and engineering principles
8.28NewSecure coding
8.2914.2.8, 14.2.9Security testing in development and acceptance
8.3014.2.7Outsourced development
8.3112.1.4, 14.2.6Separation of development, test and production environments
8.3212.1.2, 14.2.2, 14.2.3, 14.2.4Change management
8.3314.3.1Test information
8.3412.7.1Protection of information systems during audit testing
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