Control 5.10, Acceptable Use of Information and Other Associated Assets

ISO 27002:2022 Revised Controls

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Control 5.10 states that the rules for the acceptable use and procedures for handling information and other associated assets should be identified, documented and implemented.

The goal of such policies is to set out clear guidelines of how users should behave when working with information assets, to ensure confidentiality, integrity and availability of the organisation’s information security assets.

What is Control 5.10, Acceptable Use of Information and Other Associated Assets?

The Acceptable Use of Information Assets Policy (AUA) applies to all members of an organisation and assets owned or operated by the organisation. The AUA applies to all uses of Information Assets for any purpose, including commercial.

The following are examples of Information Assets:

  • Hardware: computers, mobile devices, phones and fax machines.
  • Software: operating systems, applications (including Web-based apps), utilities, firmware and programming languages.
  • Data: structured data in relational databases, flat files and NoSQL data; unstructured data such as text documents, spreadsheets, images, video and audio files; records in any format.
  • Networks: wired and wireless networks; telecommunications systems; voice over IP services.
  • Services: cloud services, email accounts and other hosted services.

Acceptable use of information and other associated assets means using information assets in ways that do not put at risk the availability, reliability, or integrity of data, services or resources. It also means using them in ways that do not violate laws or the organisation’s policies.

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Attributes Table

The new ISO 27002:2022 standard comes with attribute tables which are not found in the 2013 version. Attributes are a way to classify controls.

They also allow you to match your control selection with commonly used industry terms and specifications. The following controls are available in control 5:10.

Control TypeInformation Security PropertiesCybersecurity ConceptsOperational CapabilitiesSecurity Domains
#Preventive#Confidentiality #Integrity #Availability#Protect#Asset management #Information protection#Governance and Ecosystem #Protection

What Is The Purpose of Control 5.10?

The overarching objective of this control is to ensure information and other associated assets are appropriately protected, used and handled.

Control 5.10 was designed to ensure that policies, procedures and technical controls are in place to prevent users from inappropriately accessing, using or disclosing information assets.

This control aims to provide a framework for organisations to ensure that information and other assets are appropriately protected, used and handled. This includes ensuring that the policies and procedures exist at all levels within the organisation, as well as ensuring that those policies and procedures are consistently enforced.

Implementing control 5.10 as part of your ISMS means that you have put in place the various requirements related to how your company protects IT assets including:

  • The protection of information in storage, processing and transit.
  • The protection and appropriate use of IT equipment.
  • The use of appropriate authentication services to control access to information systems.
  • The processing of information within an organisation only by users with appropriate authorisation.
  • The allocation of information-related responsibilities to specific individuals or roles.
  • The education and training of users regarding their security responsibilities.

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What Is Involved and How to Meet the Requirements

In order to meet the requirements for control 5.10 in ISO 27002:2022, it is important that employees and external parties who use or have access to the organisation’s information and other associated assets are aware of the organisation’s information security requirements.

These people should be held accountable for any information processing facilities that they use.

Everyone involved in the use or handling of information and other associated assets should be made aware of the organisation’s policy on acceptable use of information and other related assets.

Everyone involved in the use or handling of information and other associated assets should be made aware of the organisation’s policy on permissible use of information and other associated assets. As part of a topic-specific acceptable use policy, personnel should know exactly what they are expected to do with information and other assets.

In particular, topic-specific policy should state that:

a) expected and unacceptable behaviours of individuals from an information security perspective;

b) permitted and prohibited use of information and other associated assets;

c) monitoring activities being performed by the organisation.

Acceptable use procedures should be drawn up for the full information life cycle in accordance with its classification and determined risks. The following items should be considered:

a) access restrictions supporting the protection requirements for each level of classification;

b) maintenance of a record of the authorised users of information and other associated assets;

c) protection of temporary or permanent copies of information to a level consistent with the
protection of the original information;

d) storage of assets associated with information in accordance with manufacturers’ specifications;

e) clear marking of all copies of storage media (electronic or physical) for the attention of the
authorised recipient;

f) authorisation of disposal of information and other associated assets and supported deletion method(s).

Differences Between ISO 27002:2013 and ISO 27002:2022

The new 2022 revision of ISO 27002 was published on February 15, 2022, and is an upgrade of ISO 27002:2013.

The control 5.10 in ISO 27002:2022 is not a new control, rather, it is a combination of controls 8.1.3 – acceptable use of assets and 8.2.3 – handling of assets in ISO 27002:2013.

While the essence and implementation guidelines of control 5.10 is relatively the same with controls 8.1.3 and 8.2.3, control 5.10 merged both the acceptable use of assets and the handling of assets into one control to allow for improved user-friendliness.

However, control 5.10 also added an extra point to control 8.2.3. This covers authorisation of disposal of information and other associated assets and the supported deletion method(s).

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Who Is In Charge Of This Process?

The Acceptable Use of Information and other Associated Assets is a policy that establishes rules to ensure proper use of the company’s information and other associated assets, including computers, networks and systems, email, files and storage media. This policy is binding on all employees and contractors.

The purpose of this policy is to:

  • Ensure that the company’s information and other associated assets are used only for legitimate business purposes.
  • Ensure that employees comply with all laws and regulations relating to information security.
  • Protect the company’s information and other associated assets from threats originating from inside or outside the company.

The Information Security Officer (ISO) is responsible for developing, implementing, and maintaining the Acceptable Use of Information assets.

The ISO shall be responsible for managing the use of information resources throughout the organisation to ensure that information is used in a manner that protects the security and integrity of data, preserves the confidentiality of proprietary or sensitive information, protects against abuse and unauthorised access to computing resources, and eliminates unnecessary exposure or liability to the organisation.

What Do These Changes Mean for You?

The new ISO 27002: 2022 standard is not a substantial upgrade. As a result, you may not need to make any significant changes in regards to compliance with the most recent version of ISO 27002.

However, please see our guide to ISO 27002:2022, where you can discover more about how these changes to control 5.10 will affect your business.

How ISMS.online Helps

As you know, ISO 27002 is a widely-adopted and well-recognised standard for information security.

It provides a model for establishing, implementing, operating, monitoring, reviewing, maintaining and improving an Information Security Management System (ISMS).

Because the ISO 27002 standard is so comprehensive and detailed, implementing it can be a time-consuming process. But with ISMS.online, you have a one-stop solution that makes things much simpler.

Our world-class information security management system software platform makes it super easy to understand what needs to be done and how to do it.

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With ISMS.online, ISO 27002 implementation is simpler with our step-by-step checklist that guides you through the whole process, from defining the scope of your ISMS through risk identification and control implementation.

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New Controls

ISO/IEC 27002:2022 Control IdentifierISO/IEC 27002:2013 Control IdentifierControl Name
5.7NewThreat intelligence
5.23NewInformation security for use of cloud services
5.30NewICT readiness for business continuity
7.4NewPhysical security monitoring
8.9NewConfiguration management
8.10NewInformation deletion
8.11NewData masking
8.12NewData leakage prevention
8.16NewMonitoring activities
8.23NewWeb filtering
8.28NewSecure coding

Organisational Controls

ISO/IEC 27002:2022 Control IdentifierISO/IEC 27002:2013 Control IdentifierControl Name
5.105.1.1, 05.1.2Policies for information security
5.206.1.1Information security roles and responsibilities
5.306.1.2Segregation of duties
5.407.2.1Management responsibilities
5.506.1.3Contact with authorities
5.606.1.4Contact with special interest groups
5.7NewThreat intelligence
5.806.1.5, 14.1.1Information security in project management
5.908.1.1, 08.1.2Inventory of information and other associated assets
5.1008.1.3, 08.2.3Acceptable use of information and other associated assets
5.1108.1.4Return of assets
5.12 08.2.1Classification of information
5.1308.2.2Labelling of information
5.1413.2.1, 13.2.2, 13.2.3Information transfer
5.1509.1.1, 09.1.2Access control
5.1609.2.1Identity management
5.17 09.2.4, 09.3.1, 09.4.3Authentication information
5.1809.2.2, 09.2.5, 09.2.6Access rights
5.1915.1.1Information security in supplier relationships
5.2015.1.2Addressing information security within supplier agreements
5.2115.1.3Managing information security in the ICT supply chain
5.2215.2.1, 15.2.2Monitoring, review and change management of supplier services
5.23NewInformation security for use of cloud services
5.2416.1.1Information security incident management planning and preparation
5.2516.1.4Assessment and decision on information security events
5.2616.1.5Response to information security incidents
5.2716.1.6Learning from information security incidents
5.2816.1.7Collection of evidence
5.2917.1.1, 17.1.2, 17.1.3Information security during disruption
5.30NewICT readiness for business continuity
5.3118.1.1, 18.1.5Legal, statutory, regulatory and contractual requirements
5.3218.1.2Intellectual property rights
5.3318.1.3Protection of records
5.3418.1.4Privacy and protection of PII
5.3518.2.1Independent review of information security
5.3618.2.2, 18.2.3Compliance with policies, rules and standards for information security
5.3712.1.1Documented operating procedures

People Controls

ISO/IEC 27002:2022 Control IdentifierISO/IEC 27002:2013 Control IdentifierControl Name
6.107.1.1Screening
6.207.1.2Terms and conditions of employment
6.307.2.2Information security awareness, education and training
6.407.2.3Disciplinary process
6.507.3.1Responsibilities after termination or change of employment
6.613.2.4Confidentiality or non-disclosure agreements
6.706.2.2Remote working
6.816.1.2, 16.1.3Information security event reporting

Physical Controls

ISO/IEC 27002:2022 Control IdentifierISO/IEC 27002:2013 Control IdentifierControl Name
7.111.1.1Physical security perimeters
7.211.1.2, 11.1.6Physical entry
7.311.1.3Securing offices, rooms and facilities
7.4NewPhysical security monitoring
7.511.1.4Protecting against physical and environmental threats
7.611.1.5Working in secure areas
7.711.2.9Clear desk and clear screen
7.811.2.1Equipment siting and protection
7.911.2.6Security of assets off-premises
7.1008.3.1, 08.3.2, 08.3.3, 11.2.5Storage media
7.1111.2.2Supporting utilities
7.1211.2.3Cabling security
7.1311.2.4Equipment maintenance
7.1411.2.7Secure disposal or re-use of equipment

Technological Controls

ISO/IEC 27002:2022 Control IdentifierISO/IEC 27002:2013 Control IdentifierControl Name
8.106.2.1, 11.2.8User endpoint devices
8.209.2.3Privileged access rights
8.309.4.1Information access restriction
8.409.4.5Access to source code
8.509.4.2Secure authentication
8.612.1.3Capacity management
8.712.2.1Protection against malware
8.812.6.1, 18.2.3Management of technical vulnerabilities
8.9NewConfiguration management
8.10NewInformation deletion
8.11NewData masking
8.12NewData leakage prevention
8.1312.3.1Information backup
8.1417.2.1Redundancy of information processing facilities
8.1512.4.1, 12.4.2, 12.4.3Logging
8.16NewMonitoring activities
8.1712.4.4Clock synchronization
8.1809.4.4Use of privileged utility programs
8.1912.5.1, 12.6.2Installation of software on operational systems
8.2013.1.1Networks security
8.2113.1.2Security of network services
8.2213.1.3Segregation of networks
8.23NewWeb filtering
8.2410.1.1, 10.1.2Use of cryptography
8.2514.2.1Secure development life cycle
8.2614.1.2, 14.1.3Application security requirements
8.2714.2.5Secure system architecture and engineering principles
8.28NewSecure coding
8.2914.2.8, 14.2.9Security testing in development and acceptance
8.3014.2.7Outsourced development
8.3112.1.4, 14.2.6Separation of development, test and production environments
8.3212.1.2, 14.2.2, 14.2.3, 14.2.4Change management
8.3314.3.1Test information
8.3412.7.1Protection of information systems during audit testing
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