ISO 27001:2022 Annex A 7.13 Checklist Guide •

ISO 27001:2022 Annex A 7.13 Checklist Guide

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By Max Edwards | Updated 15 August 2024

Utilising a checklist for A.7.13 Equipment Maintenance ensures thorough documentation, systematic upkeep, and adherence to ISO 27001:2022 standards, thereby enhancing equipment reliability and maintaining robust information security compliance. This structured approach mitigates risks and streamlines the compliance process, fostering a secure operational environment.

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ISO 27001 A.7.13 Equipment Maintenance Checklist

Under ISO 27001:2022, A.7.13 emphasises the importance of maintaining equipment to ensure reliability, security, and availability.

This control mandates that all equipment, including hardware, network devices, and critical infrastructure, is kept in optimal condition, preventing potential security breaches, data loss, or operational disruptions.

Proper maintenance also supports compliance with various legal, regulatory, and contractual obligations.


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Why Should You Comply With Annex A.7.13? Key Aspects and Common Challenges

1. Scheduled Maintenance

Overview: Essential for preventing equipment failures and extending hardware life. Includes preventive maintenance like firmware updates, hardware checks, and cleaning, alongside reactive maintenance for detected issues.

Challenge: Coordinating maintenance activities without disrupting business operations, especially in 24/7 environments.

Solution: Use the Asset Management Module in ISMS.online to automate maintenance schedules and notifications, ensuring timely interventions with minimal downtime. This tool can also forecast potential equipment downtimes, allowing for better planning and reduced business impact.

Relevant ISO 27001 Clauses: Planning (6.2), Operational Planning and Control (8.1), Monitoring, Measurement, Analysis, and Evaluation (9.1).

2. Record Keeping

Overview: Accurate documentation is crucial for tracking equipment status, ensuring regulatory compliance, and providing audit trails.

Challenge: Avoiding errors and omissions in manual record-keeping, which can lead to incomplete maintenance histories.

Solution: Utilise ISMS.online’s Document Management feature for secure storage and management of maintenance records, with version control ensuring all records are current and accurate. Regular audits can be facilitated through automated reporting tools, ensuring continuous compliance and readiness for external audits.

Relevant ISO 27001 Clauses: Documented Information (7.5), Control of Documented Information (7.5.3), Management Review (9.3).

3. Security Considerations

Overview: Maintenance activities must not compromise equipment or data security, especially when involving sensitive systems.

Challenge: Ensuring that all personnel, including external vendors, adhere to security protocols to prevent introducing vulnerabilities.

Solution: Implement strict access controls and use ISMS.online’s Incident Management system to log and manage maintenance-related incidents, ensuring a secure environment. Pre- and post-maintenance security checks can be integrated into the process, using checklists and automated alerts to ensure compliance.

Relevant ISO 27001 Clauses: Risk Treatment (6.1.3), Awareness and Training (7.3), Control of Operational Planning and Control (8.1), Performance Evaluation (9.1), Improvement (10.1).

4. Vendor Management

Overview: Ensuring third-party vendors comply with the organisation’s security policies and procedures during maintenance tasks.

Challenge: Managing multiple vendors and verifying their qualifications and adherence to security standards.

Solution: ISMS.online’s Supplier Management module offers a supplier database and assessment templates to evaluate vendor compliance and performance. The system can automate compliance checks and provide reminders for contract renewals or certifications.

Relevant ISO 27001 Clauses: Control of External Providers (8.1).

5. Compliance Management

Overview: Ensuring that all maintenance activities align with ISO 27001:2022 and other legal, regulatory, and contractual requirements.

Challenge: Keeping track of evolving compliance requirements and ensuring alignment in maintenance practices.

Solution: ISMS.online’s Compliance Management tools, including the Regs Database, help track all relevant regulations and standards, ensuring comprehensive documentation and regular compliance reviews. The platform can provide automated compliance reporting, highlighting areas of improvement and ensuring that the organisation stays ahead of regulatory changes.

Relevant ISO 27001 Clauses: Legal, Regulatory, and Contractual Requirements (4.2), Monitoring and Measurement (9.1), Internal Audit (9.2), Management Review (9.3), Improvement (10.1).


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ISMS.online Features for Demonstrating Compliance with A.7.13

  • Asset Management Module:

    • Asset Registry: An up-to-date inventory of all equipment, including maintenance schedules.
    • Labelling System: Tags and tracks equipment, ensuring timely maintenance.
  • Document Management:

    • Version Control: Keeps maintenance records accurate and up-to-date, critical for compliance audits.
    • Document Access: Secures sensitive maintenance records, limiting access to authorised personnel.
  • Incident Management:

    • Incident Tracker: Logs and manages all maintenance-related incidents, providing a detailed history and supporting incident analysis.
  • Supplier Management:

    • Supplier Database: Manages detailed information about maintenance vendors, including compliance status and performance metrics.
    • Assessment Templates: Standardises the evaluation of vendor compliance and performance.
  • Compliance Management:

    • Regs Database: Tracks all compliance-related requirements, ensuring alignment with legal and regulatory standards.
    • Reporting: Provides detailed reports on maintenance activities, compliance status, and vendor performance.

Detailed Annex A.7.13 Compliance Checklist

  • Scheduled Maintenance

    • Establish and document a routine maintenance schedule for all equipment.
    • Automate maintenance reminders and alerts using ISMS.online’s Asset Management Module.
    • Schedule maintenance activities to minimise operational disruptions.
  • Record Keeping

    • Document all maintenance activities, including dates, tasks, and issues.
    • Use the Document Management system to securely store maintenance records.
    • Implement version control to keep maintenance records current.
    • Regularly audit maintenance records to ensure accuracy and completeness.
  • Security Considerations

    • Restrict access to equipment and data during maintenance to authorised personnel only.
    • Use the Incident Tracker to log any security incidents related to maintenance activities.
    • Conduct pre- and post-maintenance security checks to ensure data and equipment security.
  • Vendor Management

    • Maintain an updated database of approved maintenance vendors.
    • Ensure all vendors comply with the organisation’s security policies and procedures.
    • Conduct regular assessments of vendor performance and compliance using assessment templates.
    • Verify vendor qualifications and adherence to security standards.
  • Compliance Management

    • Track all relevant legal, regulatory, and contractual requirements related to equipment maintenance in the Regs Database.
    • Generate and review regular reports on maintenance activities and compliance status.
    • Conduct periodic compliance reviews to ensure alignment with ISO 27001:2022 and other standards.
    • Implement corrective actions for any identified non-compliance issues.

By addressing these challenges comprehensively and utilising ISMS.online features effectively, a CISO can ensure that equipment maintenance processes are robust, secure, and compliant with ISO 27001:2022 standards, thus minimising risks and enhancing overall information security. This proactive approach ensures the organisation’s assets are well-maintained and secure, supporting continuous operations and regulatory compliance.


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Every Annex A Control Checklist Table

ISO 27001 Annex A.5 Control Checklist Table

ISO 27001 Control NumberISO 27001 Control Checklist
Annex A.5.1Policies for Information Security Checklist
Annex A.5.2Information Security Roles and Responsibilities Checklist
Annex A.5.3Segregation of Duties Checklist
Annex A.5.4Management Responsibilities Checklist
Annex A.5.5Contact With Authorities Checklist
Annex A.5.6Contact With Special Interest Groups Checklist
Annex A.5.7Threat Intelligence Checklist
Annex A.5.8Information Security in Project Management Checklist
Annex A.5.9Inventory of Information and Other Associated Assets Checklist
Annex A.5.10Acceptable Use of Information and Other Associated Assets Checklist
Annex A.5.11Return of Assets Checklist
Annex A.5.12Classification of Information Checklist
Annex A.5.13Labelling of Information Checklist
Annex A.5.14Information Transfer Checklist
Annex A.5.15Access Control Checklist
Annex A.5.16Identity Management Checklist
Annex A.5.17Authentication Information Checklist
Annex A.5.18Access Rights Checklist
Annex A.5.19Information Security in Supplier Relationships Checklist
Annex A.5.20Addressing Information Security Within Supplier Agreements Checklist
Annex A.5.21Managing Information Security in the ICT Supply Chain Checklist
Annex A.5.22Monitoring, Review and Change Management of Supplier Services Checklist
Annex A.5.23Information Security for Use of Cloud Services Checklist
Annex A.5.24Information Security Incident Management Planning and Preparation Checklist
Annex A.5.25Assessment and Decision on Information Security Events Checklist
Annex A.5.26Response to Information Security Incidents Checklist
Annex A.5.27Learning From Information Security Incidents Checklist
Annex A.5.28Collection of Evidence Checklist
Annex A.5.29Information Security During Disruption Checklist
Annex A.5.30ICT Readiness for Business Continuity Checklist
Annex A.5.31Legal, Statutory, Regulatory and Contractual Requirements Checklist
Annex A.5.32Intellectual Property Rights Checklist
Annex A.5.33Protection of Records Checklist
Annex A.5.34Privacy and Protection of PII Checklist
Annex A.5.35Independent Review of Information Security Checklist
Annex A.5.36Compliance With Policies, Rules, and Standards for Information Security Checklist
Annex A.5.37Documented Operating Procedures Checklist


ISO 27001 Annex A.6 Control Checklist Table

ISO 27001 Control NumberISO 27001 Control Checklist
Annex A.6.1Screening Checklist
Annex A.6.2Terms and Conditions of Employment Checklist
Annex A.6.3Information Security Awareness, Education and Training Checklist
Annex A.6.4Disciplinary Process Checklist
Annex A.6.5Responsibilities After Termination or Change of Employment Checklist
Annex A.6.6Confidentiality or Non-Disclosure Agreements Checklist
Annex A.6.7Remote Working Checklist
Annex A.6.8Information Security Event Reporting Checklist


ISO 27001 Annex A.7 Control Checklist Table

ISO 27001 Control NumberISO 27001 Control Checklist
Annex A.7.1Physical Security Perimeters Checklist
Annex A.7.2Physical Entry Checklist
Annex A.7.3Securing Offices, Rooms, and Facilities Checklist
Annex A.7.4Physical Security Monitoring Checklist
Annex A.7.5Protecting Against Physical and Environmental Threats Checklist
Annex A.7.6Working in Secure Areas Checklist
Annex A.7.7Clear Desk and Clear Screen Checklist
Annex A.7.8Equipment Siting and Protection Checklist
Annex A.7.9Security of Assets Off-Premises Checklist
Annex A.7.10Storage Media Checklist
Annex A.7.11Supporting Utilities Checklist
Annex A.7.12Cabling Security Checklist
Annex A.7.13Equipment Maintenance Checklist
Annex A.7.14Secure Disposal or Re-Use of Equipment Checklist


ISO 27001 Annex A.8 Control Checklist Table

ISO 27001 Control NumberISO 27001 Control Checklist
Annex A.8.1User Endpoint Devices Checklist
Annex A.8.2Privileged Access Rights Checklist
Annex A.8.3Information Access Restriction Checklist
Annex A.8.4Access to Source Code Checklist
Annex A.8.5Secure Authentication Checklist
Annex A.8.6Capacity Management Checklist
Annex A.8.7Protection Against Malware Checklist
Annex A.8.8Management of Technical Vulnerabilities Checklist
Annex A.8.9Configuration Management Checklist
Annex A.8.10Information Deletion Checklist
Annex A.8.11Data Masking Checklist
Annex A.8.12Data Leakage Prevention Checklist
Annex A.8.13Information Backup Checklist
Annex A.8.14Redundancy of Information Processing Facilities Checklist
Annex A.8.15Logging Checklist
Annex A.8.16Monitoring Activities Checklist
Annex A.8.17Clock Synchronisation Checklist
Annex A.8.18Use of Privileged Utility Programs Checklist
Annex A.8.19Installation of Software on Operational Systems Checklist
Annex A.8.20Networks Security Checklist
Annex A.8.21Security of Network Services Checklist
Annex A.8.22Segregation of Networks Checklist
Annex A.8.23Web Filtering Checklist
Annex A.8.24Use of Cryptography Checklist
Annex A.8.25Secure Development Life Cycle Checklist
Annex A.8.26Application Security Requirements Checklist
Annex A.8.27Secure System Architecture and Engineering Principles Checklist
Annex A.8.28Secure Coding Checklist
Annex A.8.29Security Testing in Development and Acceptance Checklist
Annex A.8.30Outsourced Development Checklist
Annex A.8.31Separation of Development, Test and Production Environments Checklist
Annex A.8.32Change Management Checklist
Annex A.8.33Test Information Checklist
Annex A.8.34Protection of Information Systems During Audit Testing Checklist


How ISMS.online Help With A.7.13

Are you ready to elevate your organisation’s equipment maintenance processes and ensure compliance with ISO 27001:2022?

Let ISMS.online help you streamline and secure your operations with our comprehensive suite of tools tailored for effective management and compliance.

Don’t miss the opportunity to see how ISMS.online can transform your approach to equipment maintenance, risk management, and compliance.

Contact us today to book a personalised demo and discover how our platform can support your journey towards robust information security and operational excellence.

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