- See ISO 27002:2022 Control 5.33 for more information.
- See ISO 27001:2013 Annex A 18.1.3 for more information.
ISO 27001:2022 Annex A 5.33 Explained – Safeguarding Records and Ensuring Integrity
ISO 27001:2022 Annex A 5.33 requires that all records must be protected from loss, damage or destruction. Active measures must be taken to ensure that records are not lost, damaged or destroyed.
Some organisations find it difficult to sort and manage records for compliance reasons.
Records kept within the area of ICT encompass data and information that an organisation stores and/or utilises for everyday operations, including (amongst other things):
- Individual events.
- Transactions.
- Work processes.
- Activities.
- Functions.
ISO declares records to be “any gathering of information, regardless of its composition or form”, including “documents, datasets, or other sorts of information which are generated, acquired and managed in the context of business”, plus the data related to the record.
The Purpose of ISO 27001:2022 Annex A 5.33
Organisations have a responsibility to protect the data they possess – covering individuals, financial details, and operational areas – while adhering to all applicable regulations.
ISO 27001:2022 Annex A 5.33 addresses the protection of business records against five key risks:
- Falsification.
- Unauthorised access.
- Unauthorised release or publication.
- Loss.
- Destruction.
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General Guidance on ISO 27001:2022 Annex A 5.33
Annex A 5.33 acknowledges that an organisation’s requirements for records, both in terms of quantity and type, can vary from day to day.
ISO 27001:2022 Annex A 5.33 identifies four main attributes of record management:
- Integrity.
- Useability.
- Authenticity.
- Reliability.
ISO 27001:2022 Annex A 5.33 requires organisations to:
- Draft and publish guidelines addressing four main functions, as well as topic-specific policies that reflect the essence of the records.
- Record disposal.
- Preventing manipulation.
- Record storage.
- Record handling chain of custody.
- Maintain a functional records retention schedule that specifies how long varying types of records should be kept in connection to their respective business purpose.
- Construct storage and handling processes that consider:
- Any prevailing laws concerning commercial record keeping must be adhered to.
- The community and wider society have expectations for how organisations should manage their records.
- Destroy records in a secure, suitable way as soon as the retention period is complete.
- Categorise records in accordance with their security risk, observing the corresponding retention periods and media in which they are stored, including (though not restricted to):
- Personnel records.
- Legal records.
- Accounting records.
- Business transactions.
- Ensure storage procedures allow an adequate span of time for retrieval if requested by a third party or internally.
- Where electronic records are kept, think about and reduce the risk of access to or recovery of records being hindered by technological changes, like keeping cryptographic details (see ISO 27001:2022 Annex A 8.24).
- Follow the manufacturer’s instructions when keeping or managing records electronically, taking proper account for the natural deterioration of the media.
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Changes and Differences from ISO 27001:2013
ISO 27001:2022 Annex A 5.33 replaces ISO 27001:2013 Annex A 18.1.3 (Protection of Records) in the revised 2022 ISO standard.
In ISO 27001:2022, ISO recognises the gravity of defining what constitutes a business record. ISO 27001:2022 Annex A 5.33 has a host of examples of what ISO holds to be records (see above), which are not present in ISO 27001:2013 Annex A 18.1.3.
ISO 27001:2022 Annex A 5.33 highlights two pivotal guidance points which form the basis of an organisation’s record policy. These points, not included in the ISO 27001:2013 version. The record policy, in particular, stipulates the length of time records should be kept and any media-specific requirements.
Metadata has made its debut in records management. Whereas ISO 27001:2013 Annex A 18.1.3 fails to reference it, ISO 27001:2022 Annex A 5.33 deems it an “essential component”.
Table of All ISO 27001:2022 Annex A Controls
In the table below you’ll find more information on each individual ISO 27001:2022 Annex A Control.
ISO 27001:2022 Organisational Controls
| Annex A Control Type | ISO/IEC 27001:2022 Annex A Identifier | ISO/IEC 27001:2013 Annex A Identifier | Annex A Name |
|---|---|---|---|
| Organisational Controls | Annex A 5.1 | Annex A 5.1.1 Annex A 5.1.2 | Policies for Information Security |
| Organisational Controls | Annex A 5.2 | Annex A 6.1.1 | Information Security Roles and Responsibilities |
| Organisational Controls | Annex A 5.3 | Annex A 6.1.2 | Segregation of Duties |
| Organisational Controls | Annex A 5.4 | Annex A 7.2.1 | Management Responsibilities |
| Organisational Controls | Annex A 5.5 | Annex A 6.1.3 | Contact With Authorities |
| Organisational Controls | Annex A 5.6 | Annex A 6.1.4 | Contact With Special Interest Groups |
| Organisational Controls | Annex A 5.7 | NEW | Threat Intelligence |
| Organisational Controls | Annex A 5.8 | Annex A 6.1.5 Annex A 14.1.1 | Information Security in Project Management |
| Organisational Controls | Annex A 5.9 | Annex A 8.1.1 Annex A 8.1.2 | Inventory of Information and Other Associated Assets |
| Organisational Controls | Annex A 5.10 | Annex A 8.1.3 Annex A 8.2.3 | Acceptable Use of Information and Other Associated Assets |
| Organisational Controls | Annex A 5.11 | Annex A 8.1.4 | Return of Assets |
| Organisational Controls | Annex A 5.12 | Annex A 8.2.1 | Classification of Information |
| Organisational Controls | Annex A 5.13 | Annex A 8.2.2 | Labelling of Information |
| Organisational Controls | Annex A 5.14 | Annex A 13.2.1 Annex A 13.2.2 Annex A 13.2.3 | Information Transfer |
| Organisational Controls | Annex A 5.15 | Annex A 9.1.1 Annex A 9.1.2 | Access Control |
| Organisational Controls | Annex A 5.16 | Annex A 9.2.1 | Identity Management |
| Organisational Controls | Annex A 5.17 | Annex A 9.2.4 Annex A 9.3.1 Annex A 9.4.3 | Authentication Information |
| Organisational Controls | Annex A 5.18 | Annex A 9.2.2 Annex A 9.2.5 Annex A 9.2.6 | Access Rights |
| Organisational Controls | Annex A 5.19 | Annex A 15.1.1 | Information Security in Supplier Relationships |
| Organisational Controls | Annex A 5.20 | Annex A 15.1.2 | Addressing Information Security Within Supplier Agreements |
| Organisational Controls | Annex A 5.21 | Annex A 15.1.3 | Managing Information Security in the ICT Supply Chain |
| Organisational Controls | Annex A 5.22 | Annex A 15.2.1 Annex A 15.2.2 | Monitoring, Review and Change Management of Supplier Services |
| Organisational Controls | Annex A 5.23 | NEW | Information Security for Use of Cloud Services |
| Organisational Controls | Annex A 5.24 | Annex A 16.1.1 | Information Security Incident Management Planning and Preparation |
| Organisational Controls | Annex A 5.25 | Annex A 16.1.4 | Assessment and Decision on Information Security Events |
| Organisational Controls | Annex A 5.26 | Annex A 16.1.5 | Response to Information Security Incidents |
| Organisational Controls | Annex A 5.27 | Annex A 16.1.6 | Learning From Information Security Incidents |
| Organisational Controls | Annex A 5.28 | Annex A 16.1.7 | Collection of Evidence |
| Organisational Controls | Annex A 5.29 | Annex A 17.1.1 Annex A 17.1.2 Annex A 17.1.3 | Information Security During Disruption |
| Organisational Controls | Annex A 5.30 | NEW | ICT Readiness for Business Continuity |
| Organisational Controls | Annex A 5.31 | Annex A 18.1.1 Annex A 18.1.5 | Legal, Statutory, Regulatory and Contractual Requirements |
| Organisational Controls | Annex A 5.32 | Annex A 18.1.2 | Intellectual Property Rights |
| Organisational Controls | Annex A 5.33 | Annex A 18.1.3 | Protection of Records |
| Organisational Controls | Annex A 5.34 | Annex A 18.1.4 | Privacy and Protection of PII |
| Organisational Controls | Annex A 5.35 | Annex A 18.2.1 | Independent Review of Information Security |
| Organisational Controls | Annex A 5.36 | Annex A 18.2.2 Annex A 18.2.3 | Compliance With Policies, Rules and Standards for Information Security |
| Organisational Controls | Annex A 5.37 | Annex A 12.1.1 | Documented Operating Procedures |
ISO 27001:2022 People Controls
| Annex A Control Type | ISO/IEC 27001:2022 Annex A Identifier | ISO/IEC 27001:2013 Annex A Identifier | Annex A Name |
|---|---|---|---|
| People Controls | Annex A 6.1 | Annex A 7.1.1 | Screening |
| People Controls | Annex A 6.2 | Annex A 7.1.2 | Terms and Conditions of Employment |
| People Controls | Annex A 6.3 | Annex A 7.2.2 | Information Security Awareness, Education and Training |
| People Controls | Annex A 6.4 | Annex A 7.2.3 | Disciplinary Process |
| People Controls | Annex A 6.5 | Annex A 7.3.1 | Responsibilities After Termination or Change of Employment |
| People Controls | Annex A 6.6 | Annex A 13.2.4 | Confidentiality or Non-Disclosure Agreements |
| People Controls | Annex A 6.7 | Annex A 6.2.2 | Remote Working |
| People Controls | Annex A 6.8 | Annex A 16.1.2 Annex A 16.1.3 | Information Security Event Reporting |
ISO 27001:2022 Physical Controls
| Annex A Control Type | ISO/IEC 27001:2022 Annex A Identifier | ISO/IEC 27001:2013 Annex A Identifier | Annex A Name |
|---|---|---|---|
| Physical Controls | Annex A 7.1 | Annex A 11.1.1 | Physical Security Perimeters |
| Physical Controls | Annex A 7.2 | Annex A 11.1.2 Annex A 11.1.6 | Physical Entry |
| Physical Controls | Annex A 7.3 | Annex A 11.1.3 | Securing Offices, Rooms and Facilities |
| Physical Controls | Annex A 7.4 | NEW | Physical Security Monitoring |
| Physical Controls | Annex A 7.5 | Annex A 11.1.4 | Protecting Against Physical and Environmental Threats |
| Physical Controls | Annex A 7.6 | Annex A 11.1.5 | Working In Secure Areas |
| Physical Controls | Annex A 7.7 | Annex A 11.2.9 | Clear Desk and Clear Screen |
| Physical Controls | Annex A 7.8 | Annex A 11.2.1 | Equipment Siting and Protection |
| Physical Controls | Annex A 7.9 | Annex A 11.2.6 | Security of Assets Off-Premises |
| Physical Controls | Annex A 7.10 | Annex A 8.3.1 Annex A 8.3.2 Annex A 8.3.3 Annex A 11.2.5 | Storage Media |
| Physical Controls | Annex A 7.11 | Annex A 11.2.2 | Supporting Utilities |
| Physical Controls | Annex A 7.12 | Annex A 11.2.3 | Cabling Security |
| Physical Controls | Annex A 7.13 | Annex A 11.2.4 | Equipment Maintenance |
| Physical Controls | Annex A 7.14 | Annex A 11.2.7 | Secure Disposal or Re-Use of Equipment |
ISO 27001:2022 Technological Controls
| Annex A Control Type | ISO/IEC 27001:2022 Annex A Identifier | ISO/IEC 27001:2013 Annex A Identifier | Annex A Name |
|---|---|---|---|
| Technological Controls | Annex A 8.1 | Annex A 6.2.1 Annex A 11.2.8 | User Endpoint Devices |
| Technological Controls | Annex A 8.2 | Annex A 9.2.3 | Privileged Access Rights |
| Technological Controls | Annex A 8.3 | Annex A 9.4.1 | Information Access Restriction |
| Technological Controls | Annex A 8.4 | Annex A 9.4.5 | Access to Source Code |
| Technological Controls | Annex A 8.5 | Annex A 9.4.2 | Secure Authentication |
| Technological Controls | Annex A 8.6 | Annex A 12.1.3 | Capacity Management |
| Technological Controls | Annex A 8.7 | Annex A 12.2.1 | Protection Against Malware |
| Technological Controls | Annex A 8.8 | Annex A 12.6.1 Annex A 18.2.3 | Management of Technical Vulnerabilities |
| Technological Controls | Annex A 8.9 | NEW | Configuration Management |
| Technological Controls | Annex A 8.10 | NEW | Information Deletion |
| Technological Controls | Annex A 8.11 | NEW | Data Masking |
| Technological Controls | Annex A 8.12 | NEW | Data Leakage Prevention |
| Technological Controls | Annex A 8.13 | Annex A 12.3.1 | Information Backup |
| Technological Controls | Annex A 8.14 | Annex A 17.2.1 | Redundancy of Information Processing Facilities |
| Technological Controls | Annex A 8.15 | Annex A 12.4.1 Annex A 12.4.2 Annex A 12.4.3 | Logging |
| Technological Controls | Annex A 8.16 | NEW | Monitoring Activities |
| Technological Controls | Annex A 8.17 | Annex A 12.4.4 | Clock Synchronization |
| Technological Controls | Annex A 8.18 | Annex A 9.4.4 | Use of Privileged Utility Programs |
| Technological Controls | Annex A 8.19 | Annex A 12.5.1 Annex A 12.6.2 | Installation of Software on Operational Systems |
| Technological Controls | Annex A 8.20 | Annex A 13.1.1 | Networks Security |
| Technological Controls | Annex A 8.21 | Annex A 13.1.2 | Security of Network Services |
| Technological Controls | Annex A 8.22 | Annex A 13.1.3 | Segregation of Networks |
| Technological Controls | Annex A 8.23 | NEW | Web filtering |
| Technological Controls | Annex A 8.24 | Annex A 10.1.1 Annex A 10.1.2 | Use of Cryptography |
| Technological Controls | Annex A 8.25 | Annex A 14.2.1 | Secure Development Life Cycle |
| Technological Controls | Annex A 8.26 | Annex A 14.1.2 Annex A 14.1.3 | Application Security Requirements |
| Technological Controls | Annex A 8.27 | Annex A 14.2.5 | Secure System Architecture and Engineering Principles |
| Technological Controls | Annex A 8.28 | NEW | Secure Coding |
| Technological Controls | Annex A 8.29 | Annex A 14.2.8 Annex A 14.2.9 | Security Testing in Development and Acceptance |
| Technological Controls | Annex A 8.30 | Annex A 14.2.7 | Outsourced Development |
| Technological Controls | Annex A 8.31 | Annex A 12.1.4 Annex A 14.2.6 | Separation of Development, Test and Production Environments |
| Technological Controls | Annex A 8.32 | Annex A 12.1.2 Annex A 14.2.2 Annex A 14.2.3 Annex A 14.2.4 | Change Management |
| Technological Controls | Annex A 8.33 | Annex A 14.3.1 | Test Information |
| Technological Controls | Annex A 8.34 | Annex A 12.7.1 | Protection of Information Systems During Audit Testing |
Case Studies
MIRACL turns trust into a competitive advantage with ISO 27001 certification
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Xergy’s tool Proteus generates growth through ISO 27001 compliance using ISMS.online
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