ISMS.online Finishes Incredible 2024 with Record Number of G2 Awards

ISMS.online is ending 2024 on a high note! We’ve broken our record for the most badges achieved in a quarterly G2 report, earning an incredible eight G2 badges for Winter 2025.

G2 is a leading peer-to-peer review site that provides unbiased and authentic user reviews on software solutions. The G2 quarterly reports highlight the highest-rated companies in the industry, as selected by customer reviews. Over 100,000 software and service providers use the G2 online marketplace, with over 1.5 million trusted user reviews that guide buyers’ purchasing decisions.

So which badges did we earn?

• Leader in Governance, Risk and Compliance
• Leader in United Kingdom Security Compliance
• Best Est. ROI – Enterprise Security Compliance
• Most Implementable – Enterprise Security Compliance
• Fastest Implementation – Enterprise Security Compliance
• High Performer – Europe Security Compliance
• Mid-Market High Performer – Europe Security Compliance
• Mid-Market High Performer – EMEA Security Compliance

ISMS.online has been recognised in the global Governance, Risk and Compliance category as a G2 Leader for Winter 2025 thanks to our high customer satisfaction and market presence scores. We also achieved the badge in Fall 2024, Summer 2024 and Spring 2024! This ongoing recognition displays our commitment to delivering a consistently unparalleled level of service to our customers and supports our status as a trusted leader in information security management.

Recent Milestones for ISMS.online

Our record-breaking achievement follows many recent exciting developments here at ISMS.online, including;

• Our newly launched NIS 2 framework, enabling customers to simplify NIS 2 compliance by aligning with the directive’s requirements.
• Our growing integrations offering, allowing customers to seamlessly connect with core ticketing, communications, reporting, task management and single sign-on (SSO) platforms.
• Fine-tuning the ISMS.online platform and its features to boost user experience and make your compliance as simple as possible, including the ability to track related tasks on specific controls and policies, improved approvals processes and a recurring to-dos feature to automate recurring tasks and schedule regular reviews.

All this while supporting over 100 standards and regulations within our SaaS platform, enabling our customers to save considerable time and resources in meeting their compliance goals.

A Record-Breaking Eight G2 Leader Badges

The recognition from G2 stems from our consistently high review scores and customer satisfaction ratings and highlights our ongoing commitment to innovation and customer success. It also showcases our dedication to providing unrivalled services globally. Our focus on customer feedback has transformed how we develop ISMS.online as we strive to help you meet your goals. This recognition further sets ISMS.online apart from our security compliance competitors.

Ross Down, VP of Customer Success, said: “Implementing cohesive, effective information security compliance within your business isn’t always an easy task. It’s brilliant that ISMS.online has been recognised for ease and speed of implementation and ROI delivery, helping our customers boost their bottom and top lines with improved information security.”

Our CEO, Luke Dash, said: “We always strive to deliver an unmatched experience to our customers as we support their compliance goals; earning a record-breaking eight G2 badges is a testament to that dedication. Earning the Leader badges again means we’ve been recognised as a global Leader in Governance, Risk and Compliance for over a year, which is an outstanding achievement. We’re excited to go into 2025 with plans to improve our platform and customer experience even further.”

What Customers Say About Us

Our customers frequently highlight our “Quality of Support,” “Ease of Use,” and “Likelihood to Recommend.”:

• 100% of users rated ISMS.online 4 or 5 stars
• 93% of users said the platform was easy to use, with excellent support tools
• 91% of users said they would be likely to recommend ISMS.online.

Here’s what they have to say:

On the ISMS.online Platform

“The platform is very easy to use, and it can be quickly implemented to support compliance with many different standards and frameworks. It can be configured to suit the business needs. It has many great features which are constantly being developed and improved.”

“ISMS.online has transformed the way Cinos manages it ISMS and ISO certifications, significantly streamlining our processes and policies. With ISMS.online, we’ve achieved a more efficient, centralized approach to managing compliance, allowing our team to focus on continuous improvement and proactive risk management, rather than administrative tasks.”

“The pre-built templates that you adopt and adapt to reflect your business made it so much easier to complete the process and saved so much time. Without them we would be trying to do everything from scratch with barely any idea what exactly is expected for each control we need to implement.”

On Our World-Class Support Team:

“The ease and speed of which you can arrange an appointment with your customer success manager for help and support is fantastic. They have really helped us through this process.”

“The customer service team are exceptional and always respond immediately to any queries I have via the chat.”

“The customer service and guidance their representatives provide for implementation is excellent.”

In Case Studies:

“You’re saving one person’s worth of work per year. If we didn’t have the platform, we’d probably have to employ another person to support and help.”

Adam Hamilton, Director of Operations at Healthcare RM

Healthcare RM implemented the ISMS.online platform for simplified compliance, transferring the management of all three of its existing UKAS-accredited certifications: ISO 27001, ISO 9001 and ISO 22301. Learn how they achieved their compliance goals with the platform:

Read the Healthcare RM case study

What’s next for ISMS.online?

Our ambitious growth plans include several areas of focus as we head into 2025 and beyond:

• Brand new standards: We are adding a range of new standards to our platform, enabling our customers to manage even more standards in one place with no need to duplicate work.
• Artificial Intelligence capabilities – In the coming months, we’ll share more details on how our AI tool will help with your compliance.

We remain committed to the excellent customer service that has built our reputation and led to recognition as leaders in the global governance, risk and compliance space. As always, our dedicated customer success teams continue to provide exceptional 24/7 guidance and support to increase the impact we drive for every client.

We Couldn’t Do It Without Your Support

Thank you to all the ISMS.online customers who have left us reviews. We love hearing how ISMS.online helps with your organisation’s information security, data privacy and other compliance work and enables you to realise your key business requirements.

Want to see why customers rate us so highly? Book your demo today.