From customer to ISMS.online trusted partner

The Challenge

Ziptech Services wanted to create its new Information Security Management System (ISMS) and achieve ISO 27001 certification. They wanted to refine and improve internal processes in order to demonstrate the company’s commitment to delivering a world-class service.
When Ziptech’s Technical Director, Perry Bowles, came to us he’d already begun his ISO 27001 journey. Like many of our customers, he had a clear destination in mind but wasn’t sure how to get there quickly and efficiently.
He realised that he needed an all-in-one ISO 27001 solution that would help him and his team to understand the ISO 27001 standard and efficiently navigate the process of meeting its requirements to achieve certification.

“We started off using spreadsheets and it was a nightmare. With the ISMS.online solution, all the hard work was made easy. We couldn’t have done it this quickly without this solution.”
Perry Bowles Technical Director, Ziptech Services

The Solution

Our Assured Results Method breaks the ISO 27001 journey down into clearly defined sections. It gave Perry and his team a full overview of their journey to certification. And each section contains specific actions and explanations, guiding them every step of the way.
They also drew on our pre-loaded content, which gave them a head start with 77% of the ISMS content already completed. It was immediately available to Adopt, Adapt or Add to as necessary which made meeting their unique information security needs a simple task.
Perry also chose to use our optional Virtual Coach. It complements our support teams by providing context-specific guidance, 24/7.

“As a complete novice to ISO 27001 it was really vital for me having the Virtual Coach module. Along with that, the pre-filled, suggested text to adopt or adapt (or completely rewrite if necessary) really helped with the understanding of the 27001 requirements and sped up the whole process.”
Perry Bowles Technical Director, Ziptech Services

Perry and his team also drew on the other bespoke tools and frameworks we’ve created to simplify the ISO 27001 journey. Our platform helped them map the information security risks they face and pick up any corrective actions and improvements.

“In general the way the various sections link together is very useful, compared to a bunch of separate spreadsheets and word documents. Also that there are tips to the approach and suggested wording that sits alongside the Virtual Coach module. These together help form a cohesive 3D model for what initially seems like an abstract set of requirements.”
Perry Bowles Technical Director, Ziptech Services